Lex | An Intelligent Assistant for Technicians
Provides a natural language interface to systems of record
Utilises any device (phones, tablets, etc.) to provide solutions at the right time and place
Is an intelligent system that learns from:
Guides and instructs the Technician, enabling rapid fault isolation
How Does our Technology Work?
Lex leverages a combination of the latest technologies, including Artificial Intelligence, Machine Learning, and Natural Language Processing
It works by:
Ingesting all technical information (handwritten and digital) and structures the data in a unique manner to facilitate the AI and NLP capabilities of LexX
This information is used to provide solutions and guide the engineer through Natural Language interaction
LexX utilises AI and Machine Learning to learn over time from your organisational data, technician interaction and utility plant behaviour, so that troubleshooting is continuously refined
Automated ingestion of technical documentation
Digitisation of handwritten documentation (OCR)
Intelligent access to structured storage of documentation
Lex Innovation Features
Image Processing for parts recognition
Machine Learning from asset and user behaviour
Open source structure allows easy integration with other systems
Natural Language Processing through Chatbot-like interactions
User-friendly Interface that’s intuitive and easy to use
Augmented Reality and IoT technologies (the future of LexX)
Lex is not a typical Maintenance Management system...
...it is so much more
The similarity between a classical search engine and LexX ends with KWIC (Keyword In Context). The main difference is that LexX provides active information from within the documents. This is unlike a classical search engine, which passively presents the documents for further gleaning of information by reading and analysing the content of the documents.
Further, LexX learns from the behaviour of the technician and the asset to provide continually refined recommendations, while still retaining the expertise of the technician.
Created in the Digital age, for the Digital age, purely for Maintenance Operations
The Lex Roadmap
With Maintenance 4.0
Maintenance 4.0 aligns to the global movement, known as Industrie 4.0, and will revolutionise maintenance operations around complex equipment by use of new and emerging technologies, new philosophies and the move to a fully digital world.