Lex is an Intelligent Assistant, purpose-built for Maintenance Technicians
Lex | An Intelligent Digital Colleague for Technicians
Provides a natural language interface to systems of record all relevant in-house systems (eg., ERP, Maintenance and Doc Management) so as to extend and enhance their capabilities
Utilises any device (phones, tablets, etc.) to provide solutions at the right time and place
Is a digital intelligent system that learns from:
Guides the technician at all stages the maintenance process, providing advanced troubleshooting capabilities
George Mathew on the LexX Platform | Wind Power Monthly Webinar
Hear from LexX's Product Director, George Mathew, as he discusses the LexX Platform.
This video excerpt is taken from a webinar held by 'Wind Power Monthly', called 'How to increase O&M efficiencies by using Intelligent Digital Technology'.
If you would like to watch the full webinar, please get in contact with us today
How Our Technology Can Be Used
LexX can be used in the following maintenance areas:
Planned, preventive and breakdown maintenance;
Performance diagnostics and analysis;
Compliance & reporting;
Issue and problem management;
Asset life cycle management;
Training and simulation;
And publication management
…and even more
The user interface is customised around individual Client requirements and processes
LexX’s foundational product, xAssist guides the technician at all stages of the maintenance process, providing intelligent troubleshooting capabilities. Configurable for Client need or specific maintenance use-cases
Bring the team together for contextual help, advice, or approval. xTeam provides technicians with direct access to all personnel in their ecosystem
Configurable dashboards for performance management and reliability engineering user groups
Tools that empower the technician, such as automation for repetitive tasks (i.e., estimation, image recognition, drone images)
Lex Platform Modules
How Is It Powered?
Learn more about Maintenance 4.0 and our product roadmap!
Our collaboration product xTeam brings an innovative tool to maintenance by providing technicians with direct access to all personnel in their ecosystem using digital capabilities.
xTeam has been developed through extensive work with technicians on the ground, understanding their pain points and barriers to strategic goals. This technology has been designed to work across all portable field devices.
What Can xTeam Do?
Instant Message colleagues in real-time
Form teams or invite colleagues into the context of a problem
Handing over and sharing tasks
Automated report generation
Recommend experts based on asset history
Capture data from the field intuitively (eg., as photos, videos, or notes)
Learn from collaboration to improve resolutions
With xTeam, we focus on supporting technicians that work on critical assets under pressure. The xTeam product demonstrates that intelligent digital tools can reduce unwanted tasks and time spent on non valuable activities
Mean time to repair
First time resolution
Reduction in issues reoccurring
Average time to repair
Repair versus replace data
Impact on inventory
Approve and close tasks, while viewing reports
View staff profiles and their current status
Instant Messaging with relevant staff
With AI and Machine Learning
84% agreed LexX improved reliance on data, taking the guesswork out of troubleshooting
86% agreed LexX increased the reliance on digital tools while on the tower
90% agreed LexX improved quality of repairs and allowed better utilisation of individual skills of technicians