Lex   is an Intelligent Assistant, purpose-built for Maintenance Technicians 

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Lex   | An Intelligent Digital Colleague for Technicians

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Provides a natural language interface to systems of record all relevant in-house systems (eg., ERP, Maintenance and Doc Management) so as to extend and enhance their capabilities

Utilises any device (phones, tablets, etc.) to provide solutions at the right time and place

Is a digital intelligent system that learns from: 

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Asset behaviour 

Technician behaviour

Organisational data

Guides the technician at all stages the maintenance process, providing advanced troubleshooting capabilities

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LexX Platform features

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Find out how Lex   works for:

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How Our Technology Can Be Used

LexX can be used in the following maintenance areas: 

The user interface is customised around individual Client requirements and processes

Lex   Products

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xAssist

LexX’s foundational product, xAssist guides the technician at all stages of the maintenance process, providing intelligent troubleshooting capabilities. Configurable for Client need or specific maintenance use-cases

xTeam

Bring the team together for contextual help, advice, or approval. xTeam provides technicians with direct access to all personnel in their ecosystem

xCompass

Configurable dashboards for performance management and reliability engineering user groups 

xTools

Tools that empower the technician, such as automation for repetitive tasks (i.e., estimation, image recognition, drone images)

Lex   Platform Modules

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How Is It Powered?

Learn more about Maintenance 4.0 and our product roadmap!

Our collaboration product xTeam brings an innovative tool to maintenance by providing technicians with direct access to all personnel in their ecosystem using digital capabilities. 

xTeam has been developed through extensive work with technicians on the ground, understanding their pain points and barriers to strategic goals. This technology has been designed to work across all portable field devices.

What Can xTeam Do?

Instant Message colleagues in real-time

Form teams or invite colleagues into the context of a problem

Handing over and sharing tasks

Automated report generation

Recommend experts based on asset history

Capture data from the field intuitively (eg., as photos, videos, or notes)

​Learn from collaboration to improve resolutions

Key Benefits

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With xTeam, we focus on supporting technicians that work on critical assets under pressure. The xTeam product demonstrates that intelligent digital tools can reduce unwanted tasks and time spent on non valuable activities

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xTeam Improves:

Mean time to repair

First time resolution

Reduction in issues reoccurring

Average time to repair

Repair versus replace data

Impact on inventory

Approve and close tasks, while viewing reports

View staff profiles and their current status

Instant Messaging with relevant staff