The Lex 



Lex   is an Intelligent Assistant, purpose-built for Maintenance Technicians 


Lex   | An Intelligent Digital Colleague for Technicians


Provides a natural language interface to systems of record all relevant in-house systems (eg., ERP, Maintenance and Doc Management) so as to extend and enhance their capabilities

Utilises any device (phones, tablets, etc.) to provide solutions at the right time and place

Is a digital intelligent system that learns from: 

Asset behaviour 

Technician behaviour

Organisational data

Guides the technician at all stages the maintenance process, providing advanced troubleshooting capabilities

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Platform Features

George Mathew on the LexX Platform | Wind Power Monthly Webinar

Hear from LexX's Product Director, George Mathew, as he discusses the LexX Platform.


This video excerpt is taken from a webinar held by 'Wind Power Monthly', called 'How to increase O&M efficiencies by using Intelligent Digital Technology'.


If you would like to watch the full webinar, please get in contact with us today

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Find out how Lex   works for:


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How Our Technology Can Be Used

LexX can be used in the following maintenance areas: 

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Planned, preventive and breakdown maintenance; 


Performance diagnostics and analysis; 


Compliance & reporting; 


Issue and problem management; 


Asset life cycle management; 


Training and simulation; 


And publication management



…and even more

The user interface is customised around individual Client requirements and processes

Lex   Products


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LexX’s foundational product, xAssist guides the technician at all stages of the maintenance process, providing intelligent troubleshooting capabilities. Configurable for Client need or specific maintenance use-cases

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Bring the team together for contextual help, advice, or approval. xTeam provides technicians with direct access to all personnel in their ecosystem

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Configurable dashboards for performance management and reliability engineering user groups 

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Tools that empower the technician, such as automation for repetitive tasks (i.e., estimation, image recognition, drone images)

Lex   Platform Modules


How Is It Powered?

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Learn more about Maintenance 4.0 and our product roadmap!


Our collaboration product xTeam brings an innovative tool to maintenance by providing technicians with direct access to all personnel in their ecosystem using digital capabilities. 


xTeam has been developed through extensive work with technicians on the ground, understanding their pain points and barriers to strategic goals. This technology has been designed to work across all portable field devices.


What Can xTeam Do?


Instant Message colleagues in real-time

Form teams or invite colleagues into the context of a problem

Handing over and sharing tasks

Automated report generation

Recommend experts based on asset history

Capture data from the field intuitively (eg., as photos, videos, or notes)

Learn from collaboration to improve resolutions

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Key Benefits

With xTeam, we focus on supporting technicians that work on critical assets under pressure. The xTeam product demonstrates that intelligent digital tools can reduce unwanted tasks and time spent on non valuable activities


xTeam Improves:

Mean time to repair


First time resolution


Reduction in issues reoccurring


Average time to repair


Repair versus replace data


Impact on inventory

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Approve and close tasks, while viewing reports

View staff profiles and their current status

Instant Messaging with relevant staff

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Transforming Maintenance

With AI and Machine Learning

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The Technician's 

84% agreed LexX improved reliance on data, taking the guesswork out of troubleshooting

86% agreed LexX increased the reliance on digital tools while on the tower

90% agreed LexX improved quality of repairs and allowed better utilisation of individual skills of technicians