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xAuthor

Effortless Authoring and Documentation Enhancement

Empower your skilled technicians, experts, and central maintenance offices to seamlessly contribute new resolutions, update work instructions, and enhance troubleshooting manuals.
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See how easy it is to Author Manuals,
Procedures and Policy Documents

Elevate Documentation Standardization

  • Effortless Report Generation: xAuthor automates the report generation process, ensuring that the reports are accessible and comprehensible to every member of your organization, from seasoned senior technicians to eager junior technicians.

  • Tailored Workflows for Seamless Operations: Harness the power of customized workflows within xAuthor. Adapt and configure workflows to align with the unique needs of field teams working under pressure and central office teams. This extends to approval workflows that authorize procedure standardization, streamlining operations and fostering organizational-wide efficiency.

Efficient Knowledge Management and Distribution

  • Unified Access, Streamlined Process: With xAuthor’s single login solution, technicians bid farewell to the complexities of multiple logins. Natural language communication and cross-source access bring forth the best information from diverse sources, transcending storage locations.

  • Simplified Manual Enhancement: Leveraging LexX’s insightful understanding of revision effectiveness, manual revisions become effortless. Technicians confidently rely on LexX to oversee accurate versions, alleviating concerns associated with outdated documents.

Revolutionise Documentation with Dynamic Editing

  • Effortless Manual Updates: Say goodbye to versioning headaches. LexX empowers technicians to seamlessly edit and update technical documents, incorporating additional insights gained from the troubleshooting process. This ensures your manuals stay accurate and up-to-date, effortlessly.

  • Streamlined OEM Technical Publications: OEMs can revolutionize their technical publication process by integrating an end-to-end maintenance workflow through LexX. The era of static PDFs and versioning complexities is over. LexX eliminates the need for creating and distributing PDFs, ensuring a streamlined and dynamic documentation experience.

Products
our customers love

xAssist

Empowering Intelligent Maintenance

  • Seamless Data Integration: The xAssist feature empowers technicians to seamlessly input diverse data types, including OEM manuals, handwritten notes, photos, and completed work orders. This comprehensive data repository enhances operational insights.

  • Interactive Knowledge Sharing: Transformed knowledge comes to life through an engaging, chatbot-style question-and-answer format. This interactive interface ensures efficient and engaging access to converted insights.

  • Precision at the Point of Need: Every maintenance technician gains instant access to this wealth of information precisely at the point of fault. This targeted accessibility revolutionizes troubleshooting, facilitating swift and informed decision-making.

  • Maximized Uptime: By swiftly delivering pertinent insights, xAssist contributes to minimal asset downtime and heightened maintenance efficiency. The platform becomes an indispensable tool in bolstering operational continuity.

  • Enhanced Safety Insights: Technicians’ safety is paramount. With LexX, the latest safety information is effortlessly accessible, ensuring that critical safety insights are always at their fingertips.
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xTeams

Amplifying Collaborative Dynamics
  • Seamless Collaboration: The xTeams feature fosters instant collaboration among technicians, enabling swift knowledge exchange and collective troubleshooting, enriching operational proficiency.
  • Effortless Expertise Access: Technicians effortlessly locate and connect with colleagues possessing specialized expertise to expedite problem resolution. This lookup-and-contact functionality ensures targeted solutions.
  • Efficient Task Management: Empowering technicians, the platform streamlines the configuration of maintenance teams, optimizing task distribution and overall performance for enhanced operational synergy.
  • Streamlined Reporting: Technicians effortlessly share centralized troubleshooting reports on the platform. This facilitates prompt approvals from supervisors, enabling swift decision-making and continuous workflow.
  • Expert identification: From records of past success the system recommends technicians in the network who have solved similar issues in the past. This brings help one step closer to field crew when needed the most.
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xAuthor

Elevating Knowledge Acquisition
  • Real-Time Integration & Dissemination: The xAuthor feature seamlessly integrates new resolutions, updated work instructions, and troubleshooting manuals, which are then swiftly distributed to maintenance teams, ensuring the latest insights are always at their fingertips.
  • Knowledge Synergy: Technicians benefit from shared successful resolutions across the organization, fostering a culture of collaboration and standardized practices. This efficient knowledge sharing enhances operational excellence.
  • Swift Approval Workflow: Supervisors experience streamlined approval processes, allowing them to promptly review and validate additions. This ensures that only verified solutions are incorporated into the knowledge repository.
  • Innovative Problem Solving: Technicians are empowered to contribute innovative solutions, cultivating a culture of continuous improvement. This feature encourages fresh insights that lead to refined maintenance practices.
  • Centralised Access Hub: All resolutions find a centralized home, enabling rapid retrieval of pertinent information. This accessibility minimizes asset downtime, optimizing maintenance processes
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xIntelisearch

Intelligent Curation and Querying
  • Intelligent Querying: xIntelisearch revolutionises the way users find answers from their knowledge repositories. Querying works as if a knowledgeable human were responding, often pointing to the right page of a document or section of data.
  • User specific Curation: Curation occurs at the point of querying where a natural language question is interpreted for meaning and intent before scouring the collective wisdom of your team, available literature and data.
  • Prioritising Relevant Knowledge: xIntelisearch specialises in facilitating the prioritisation of relevant information while efficiently mitigating less pertinent data.
  • Continuous improvement: In xIntelisearch, user interaction and feedback are the keys to unlocking the true potential of your information resources.
  • Synergising with Human expertise: As users highlight valuable insights, ask pertinent questions, and share their expertise, xIntelisearch adapts, becoming a dynamic source of wisdom. The result? A knowledge ecosystem that evolves, becoming more accurate, more insightful, and ultimately more useful with each interaction.
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Data Solutions

Data Transformation powered by AI
  • Insights from History: We enable organisations to build upon their legacy of effective problem-solving by tapping into historical solutions that have yielded consistent success providing a sense of direction but also serve as a foundation for innovation.
  • Generating and linking Insights: Actionable insights that we draw from raw data is not only transformative but also yields significant power when employing derived actions to establish intricate correlations between operational performance and financial performance.
  • Singular Sources of Truth: We help organisations to establish single sources of truth algorithmically, seamlessly integrating data from diverse sources and transforming it into a unified, reliable foundation.
  • Enhancing Data Quality: We can revolutionise how organisations ensure the accuracy, consistency, and reliability of their data by automating data validation, anomaly detection, and supercharging the data cleansing processes.
  • Reducing Human Error: By implementing robust automation, validation protocols, and error-checking mechanisms, we can help significantly reduce the risk of inaccuracies in the capture and use of critical data. 
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Generative AI

LLMs for Business Excellence
  • Emulating Human Behaviour: We build systems think and act like humans for you. They have a higher chance of being adopted widely by your users.
  • Humans in Control: Although we build you systems that are intelligent, they are never designed to take human control away. We always allow humans to make the decisions.
  • Elevating Natural Language: The dynamic fusion of natural language capabilities and machine learning we offer, gives you new paradigms of efficiency and effectiveness within your business processes.
  • Learning Systems: By default all LexX systems feature autonomous learning designed to learn and continuously enhance themselves. We train our systems and therefore need not train our users.
  • Innovation and Productivity: Our Generative AI solutions directly create an unparalleled shift in efficiency and effectiveness within your business processes.
  • Overcoming Data Quality: LexX tackles data challenges with advanced Generative AI algorithms, minimizing the impact of unclean data and ensuring confident decision-making.
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